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This publication focuses an initiative of the Government of El Salvador, carried out with the support of UNDP, to convene a civil society dialogue on the issues of violence and citizen security. This initiative resulted in the creation of a National Council for Citizen Security and Coexistence, and in the elaboration and implementation of a national plan entitled “Plan El Salvador Seguro.” This paper provides a thorough analysis and lessons learned from the design and the implementation of the dialogue process, the workings of the National Council, as well as the support role played by the international community.